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Greenline Motorsports - Terms and Conditions

Greenline Motorsports Terms and Conditions


Terms and Conditions

The following terms and conditions govern your use of this Site and the purchase of products by you through this Site. By using this Site, placing an order with us, you are indicating your acceptance of the following terms and conditions (the "Terms and Conditions"). The Terms and Conditions shall supplement any subsequent terms or conditions included with any purchase order, whether or not such terms or conditions are signed by us. We reserve the right to make changes to this Site and these Terms and Conditions at any time.

Site Disclaimer

The information from or through this Site is "as-is" and "as available". All warranties expressed or implied are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information may contain errors, problems or other limitations. Greenline Motorsports is not responsible, without any limitation for any indirect, special, incidental, or consequential damages.

Buyers agree to indemnify, defend and hold Greenline Motorsports, the webmaster and its affiliates harmless from any loss, claim and expense, including reasonable legal fees that may arise from the content or use of the Greenline Motorsports website.

All responsibility and liability for any damages caused by viruses contained within electronic files of this website is disclaimed.

Purchasing and Payments

All prices are quoted in Japanese Yen (¥), unless country currency is changed in our region adjuster, available on every product page. Prices displayed in currencies other than Japanese Yen (¥) are for reference purposes only. All orders will be charged in Japanese Yen (¥), including any delivery charges. It may be necessary to adjust prices in the event of an increase in rates, or as a result of a manufacturer price increase. Customers are entitled to a full refund if this is not acceptable.

Shipping costs cover one-way delivery expenses. Return shipping costs, if required due to non-delivery or other reasons, are not included and are your responsibility.

All orders are fulfilled and dispatched from Japan.
If your delivery address is outside of Japan, you may be required to pay import duties and taxes when your Greenline order reaches your country/region. These and any additional charges for customs clearance are your responsibility.
The buyer is responsible for complying to specific laws, regulations and requirements of your local customs authority for the importation of items.

Once order(s) have been placed when funds have cleared and processing has begun, additions to, subtractions from and changes to the order(s) are not permitted. Changes, including cancellations may be subject to restocking/processing fees.

Greenline Motorsports is not responsible for design or manufacturing faults of products supplied.

Product Specifications and Suitability

Published product details, specifications and suitability information is the best available at the time. Greenline Motorsports shall not be held responsible for the accuracy of any advice given regarding the suitability (or otherwise) of any part/s required for the repair of an item. If you have ordered an item that has an unsuitable product description we will remedy this by providing you a full refund upon the return of the item.

We encourage you to ensure all spare parts are fitted by a competent person in accordance with manufacturer specifications. Greenline Motorsports cannot be held liable for any damage caused by the fitting of a spare part.

In the event a product is listed or quoted at an incorrect price due to typographical error, we shall have the right to refuse or cancel any orders placed for products listed or quoted at the incorrect price. Greenline Motorsports shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and payment has been received.

Liability

Greenline Motorsports shall not be liable for incidental or consequential damages or expenses. This includes, but is not limited to, damage to property, lost income, profits, economic or commercial losses and third parties claims.

Greenline Motorsports shall not be liable for shipping delays from manufacturers, or shipping delays or losses to customers after dispatch. Greenline Motorsports will do our best to get all orders dispatched as quickly as possible. We have no liability to you for any delay in the delivery of products ordered. Dispatch time may vary according to availability, and any guarantees or representations made as to delivery times may be subject to delays resulting from postal delays or force majeure for which we will not be liable.

Cancellation Policy

All orders are processed at time of payment clearance. During this process we incur irreversible fees/costs. Therefore, while we understand that orders might need to be changed sometimes, we are unable to do it free of charge after a certain point. We strictly adhere to the following cancellation policy:
- If you cancel your order BEFORE it has been shipped, you will be assessed a 15% cancellation fee before credit is issued.
- If you cancel your order AFTER it has been shipped, please refer to our Return Policy and subsequent procedure. The cancellation will have to be treated as a Return with all applicable fees.
- Orders which are REFUSED AT DELIVERY will be assessed all of the applicable fees listed above - including restocking, cancellation and other applicable fees.
- Special order items (made to order items), including but not limited to items not listed on our website, original equipment manufacurer (OEM) and spare parts will not be legible for cancellation.

Returns Policy

All sales are final. Returns and exchange are not accepted for items other than those ordered.

Special order items, including but not limited to items not listed on our website, original equipment manufacurer (OEM) and spare parts will not be accepted for return.

Unwanted item / Not faulty
Credit of 70% of the purchase price (in Japanese Yen) is reimbursed to the customer for returns of unwanted item(s) upon successful return of the item(s) in a satisfactory unused, unmodified condition within 28 days.
Shipping costs and bank/payment service transaction fees are not reimbursed.

Any items that are returned must arrive complete, in the unused and unmodified condition that you received them, including all original packaging and accessories, otherwise may be subject to the above standard restocking fees and charges. Please include the packing slip with your return and wrap the package securely. For your protection, we recommend that you use a traceable and insurable form of mail for shipment.

Faulty/Defective item
If an item is faulty/defective then it will need to be returned to us for a full inspection to ensure it is covered by the warranty. Please contact us for further claim/return instructions. Please note that all used items must be cleaned before returning to us, we cannot deal with any dirty items and they will be returned to you.

Incorrect Item
If have been sent an incorrect item, please contact us within 7 days of receiving item.
Claims cannot be transferred and can only be initiated by the original customer with who Greenline Motorsports dealt with during the order process.
Incorrect item must be unused and unmodified.

In the cases where funds are reimbursed, Greenline Motorsports is not responsible for fluctuations in currency exchange.

Privacy Policy

Greenline Motorsports respects your privacy. We will not pass on personal details to other individuals or entities outside of Greenline Motorsports without your approval. We collect information about you for 2 reasons: firstly, to process your order and secondly to provide you with the best service possible. Users have the option to cancel their subscription to promotional contact at any time.

If a user identifies themselves via email to Greenline Motorsports containing personal details, the information is only used to respond that message.

The type of information we collect from users of our web site, include address, phone number, email address.
This information is already stored on our internal systems and our website simply verifies you as a customer of Greenline Motorsports. We will never collect sensitive information about you without your explicit consent.

Copyright

All content such as images, text, logos, and software on this site is the property of Greenline Motorsports or its suppliers and is protected by International copyright laws. Any unauthorised use of materials may violate copyright, trademark, and other applicable laws and could result in criminal or civil penalties. All trademarks, service marks, and trade names are proprietary to Greenline Motorsports. All other trademarks that are not owned by Greenline Motorsports or its subsidiaries that appear on this site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by Greenline Motorsports.

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And offer local delivery by special arrangement.


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